Support
Help for the Readfully reading tracker on iPhone.
Contact
Use the subject "Readfully support". I aim to reply within a few days. It helps to include your iPhone model, iOS version, app version (Readfully › Settings › Version) and a screenshot if you can.
Where are my books stored?
Only on your iPhone. There are no accounts or servers, so if you lose your phone you lose your books. Back up regularly.
How do I back up?
In the My Books tab, tap the gear icon, then Settings › Back up your books. Save the file to Files or iCloud Drive. To restore, use Settings › Restore from a backup. Restoring adds any missing books and leaves your existing ones unchanged.
Moving to a new phone?
Back up on your old phone, install Readfully on the new one, then restore from the backup file.
Can I open my books in a spreadsheet?
Yes. Use Settings › Export as spreadsheet (CSV). It works with Numbers, Excel and Google Sheets. The export is for analysis; use the backup file when you want to restore.
The barcode scanner isn't working
Turn on camera access in iPhone Settings › Readfully › Camera. Hold the phone steady and frame the whole barcode on the back cover. If it still won't scan, use Type ISBN or search by title. Scanning doesn't work in the iOS Simulator.
A book is missing or has the wrong details
Lookups use Open Library, so some books and editions are missing or inaccurate. You can add a book manually and edit any detail, including the cover.
Does it need the internet?
Only when you search or scan to look up a book. Everything else works offline.
How do I delete my data?
Settings › Delete all my data erases everything in the app, and deleting the app removes its data too. No copy is kept anywhere else, so back up first if you want to keep your library.
Are there ads or data collection?
None. No ads, accounts or analytics. The Privacy Policy describes exactly what is and isn't sent.